Shopping at Hediard is a modern standard e-shopping process, secured and fast but in case you need help with the below steps, our team will be here to guide you.
Once you have added products to your cart, the first time you place an order with us, you will have the choice to create an account and store your records (so that you can access all your orders history and enjoy loyalty rewards) or proceed through a one-time checkout as a guest.
Once you are ready to review your order, click on CHECKOUT (top-right corner):
Step 1: Select if you prefer to register an account, do a single purchase without follow-up on orders (GUEST)
Step 2: Enter your personal details, the tax invoice will be sent automatically to you.
If this is a gift to someone else, make sure the person's details are properly entered including his/her contact phone number (required for delivery) by clicking on "NEW ADDRESS" then select the required ones for Payment and for Delivery and proceed to Step 3
Step 4: Select your delivery method AND enter all your (optional) instructions including a greeting message if this is a gift.
Step 5: Read and accept the T&Cs and proceed to the payment method page.
Step 6: Select the payment method and proceed to the secured payment portal.
After payment is processed, please make sure to wait that the Hediard confirmation page if fully loaded to validate your order.